Customer Testimonials

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DealerRater Feb 6, 2025

Thanks Matt for helping me yesterday to change my bad battery, your such a wonderful advisor,

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DealerRater Jan 16, 2025

Service center is outstanding! My service center person Jan, has worked with me since I bought my first Toyota in 2012. Now 5 cars later, she is still fantastic. Always happy and ready to help.

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DealerRater Dec 24, 2024

My service advisor Jeff explained my options clearly and patiently, and provided excellent service overall!

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DealerRater Dec 21, 2024

Worked with Keith as my salesman and just wanted to send a shout-out how hard he worked for me and how good he is. He took time to answer anything, worked fast when I wanted to work fast, and DEFINITELY helped me out post sale ... went above and beyond. I have been buying cars for decades and he is the first guy I will actually call up for my next car. Thanks much Keith.

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DealerRater Sep 21, 2024

I had an issue with my cooling fan on my 2016 Toyota Prius. My service advisor, Sarah gave me excellent service and pricing. My mechanic Alex, did a fabulous job on the repair and explained safety issues to me about my vehicle. They always treat me very well. Thatā€™s why I keep going back. I had another service advisor for a short while in the beginning, Randy who also gave me great customer service. And last Iā€™d like to thank Tony the service manager for running a 5 star service department. David V.

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DealerRater Jun 10, 2024

Joe Calderon gave terrific expertise, service with a smile, excellent help, NO pressure, time shared kindly, and made buying a car pleasant. (I greatly disliked buying a car previously!) Joe made it the best I've ever experienced! Thank you Joe!!!! You have so-o-o blessed me & my family! Thank you Fred Haas Toyota Country Tomball!

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DealerRater Feb 1, 2024

I receive excellent service and support from Jan Martin each time I bring in my Highlander for service. She is friendly, knowledgeable and explains repairs/maintenance that my car needs. I am so satisfied with the dealership that I am getting ready to purchase my 6th new Toyota vehicle from this dealership.

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DealerRater Jan 9, 2024

Very good service. Matt provided friendly and informative status of repairs. Work quality is very good, lobby is comfortable, and coffee is a welcome extra.

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DealerRater Nov 16, 2023

I recently bought a used 2018 Honda Ridgeline from this location and about a day later the transmission started slipping. I brought it back to them and they sent it over to get fixed a Honda Tomball. They claimed they fixed it but it was not. So I went John Eagle Honda to get it fixed and they quoted me almost 600$ in services to get my truck fixed. Therefore, I went back to Fred Haas Toyota, showed them the bill, and showed the paper work that John Eagle recommended for my truck and without any hesitation Clint Barton told me to ...

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DealerRater Nov 4, 2023

Service was great! Raphael was professional and courteous! Since my ToyotaCare expired, I purchased a 2 year Toyota maintenance, great value!

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DealerRater Nov 4, 2023

Thank you Vincent. Excellent job!!!You did an excellent job informing us about the cars and the features they have!You are a Great salesmen gave us the knowledge we need to make a wise choice!Love Both the vehicles and your The Best!

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DealerRater Oct 2, 2023

Fred Haas not only has an excellent shop, but it also has an exceptional service writer in Jan Martin. I have been doing business with Toyota country since they opened which was around 20 plus years ago and still driving my Tunda which they have been servicing for that period of time and it's still running great. I have also been dealing with Jan Martin many, many years and honestly I would not take my Toyota's. to any other dealership. Don Pollock

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DealerRater Oct 1, 2023

This Toyota Dealership is fantastic. My sales agent, Mike Strohmeyer worked to the best of his ability to make sure that I got a car. He went above and beyond I will most definitely recommend Fred Haas Toyota

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DealerRater Sep 29, 2023

Dealing with sales people is sometimes the worst part of buying a vehicle. But I finally found a sales person that doesn't treat you like a number. Doesn't haggle you into buying something you don't want, listens to what you ask and answers your questions with respect. She has the knowledge about the vehicle to explain things to you. She is also a great buffer between you and the sales manager. She is able to take frustration either from the manager or customer and present it to the other with calmness and kindness to achieve a deal ...

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DealerRater Jun 15, 2023

Matt, my service advisor was very responsive and communicated with me on an on going basis. When I had service issues he was pro-active in finding solutions.

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DealerRater Dec 12, 2022

This Dealership is great! I just bought a Toyota RAV4 XLE from Syed Ahmed. It was a very good experience. Syed is a fantastic guy. He was very nice and helpful ! I plan to do more business with him in the future.

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DealerRater Dec 8, 2022

My service appointment from check in to check out couldnā€™t have gone any better. My service advisor, Francisco was courteous, professional and friendly. As promised in a very timely fashion he informed me of the problem with my car, what it would take to correct the problem and approximately how long it would be. When the work was completed he personally came to tell me. Check out was fast and painless. Thank you Francisco and Fred Haas Toyota Country!

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DealerRater Nov 19, 2022

Jan Martin and all the staff at the Toyota Service Center provided top notch service! Thank you! MW

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DealerRater Nov 11, 2022

MARQ COBB IS TRULY A GIFTED MAN AND OFFERS EXCELLENCE IN SERVICE. Takes time to do a great job. Listens to any questions and goes the extra mile to help every time I go. So thankful for Marq.

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DealerRater Sep 28, 2022

I had my car serviced yesterday. They were courteous and let me know the progress and told me of a couple of things I should do with the price up front so I could make the decision. They were done in less time than originally thought. Thank you Randy!

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DealerRater Sep 19, 2022

Service was great:)! I got in Without an apt and the v service was fast and accurate. Iā€™ll be back:)

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DealerRater Sep 14, 2022

We all know dealers are a pain. Fred Haas, and Michael Strohmeyer actually made it much easier and pleasant! Thanks!! Mike gave us excellent service.

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DealerRater Feb 26, 2022

From the first time my wife and I came in contact with Missy Gough, we were overwhelmed with her knowledge and experiences as a sales representative. Her service was to satisfy us and meet our needs for a new sales car. She treated us as though we were her parents, not just another customer. Thank youMissy for all you have done for both Beverly and myself. we look forward to continue to help us in the future.

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DealerRater Dec 21, 2021

Scott Lyche was a good seller, really respectful and understanding. I would recommend to someone else to go see Scott. 5 star service!

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DealerRater Nov 18, 2021

I had a great experience and if I ever need a car again I would surely go back

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DealerRater Oct 21, 2021

I saw the listing from Vincent last week on Facebook. He and I started messaging back and forth. I came in the next day to talk to him personally. Iā€™ve purchased many cars and trucks, but never had I ever had a salesman like Vincent. He was a person, and not just looking for another sale. I know thatā€™s how he makes a living. We talked about each of our own lives. He is the best salesman you could hope for. Fred Haas, you have one great salesman on your team! Vincent, thank you for making this buying ...

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DealerRater Oct 7, 2021

Took my Highlander for scheduled maintenance, as all other times I and the car received outstanding service, Thanks to Jan Martin. service including fixing one item was done within 2 hours as promised, for quoted price. Jan Martin is the reason we have continued to have our Toyota's serviced at Fred Haas since 2007

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DealerRater Sep 23, 2021

This is one of the best businesses I can think of, these people took great care of me and will do the same for you . Not a long drawn out process and I received a great credit rate on approval. Super pleased with my purchase. Vehicle is nice, clean, and tightā€¦also be sure to see my man Isaac for sales. He was just what I needed to finalize my process. Now stop waiting n go and see these people and get your next great purchase on a vehicle. Tell them scat pack Chuck sent you ā€¦

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DealerRater Sep 8, 2021

I have worked with Jan Martin as my service advisor for several years and I have always found her to be very knowledgeable and patient with any concerns about my vehicle(s). Excellent, very professional, and a credit to the dealership.

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DealerRater Aug 27, 2021

I am currently driving a 2015 Prius. This is the fourth vehicle I have purchased from Fred Haas Toyota in Tomball Texas. I have been pleased with the service I received at your dealership, but over the last few years one of your service employees has been very helpful to me on several occasions . Her name is Jan Martin, and I wanted you to be aware that Jan is very professional in the way she works with me when I bring cars in for service. I wanted you to know that she represents you dealership the way you want it to ...

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DealerRater Aug 17, 2021

They had the car we wanted and Missy Gough was very nice, knowledgeable and addressed our concerns!

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DealerRater Jul 27, 2021

Missy exceeded my expectations. She was extremely helpful in helping locate the car I wanted. Upon pickup of the vehicle, she was very thorough and explaining the many features of the new venza. Missy made car buying experience the best I ever had. When I buy a new car, I will seek out this dealership and Missy. I could not be happier with this experience.

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DealerRater Jul 7, 2021

I keep going back to Fred Haas service dept. because of the great service I get from Jan Martin, I trust her to take care of my Tacoma. She always keeps me informed on what service is needed.

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DealerRater Jun 23, 2021

Miguel Nino has been my salesman for many years and every time Miguel goes above and beyond. Keep up good work Miguel. Awesome.

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DealerRater Jun 21, 2021

Jan Martin ,I have as a service rep since Fred Haas Toyota Country opened. Jan is very attentive and professional. I have bought 2 Toyota vehicles from Fred Haas Toyota country and a very good experience each time.

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DealerRater Jun 21, 2021

I have been going to Fred Haas Toyota country since they opened. Great service. I enjoy service rep. Jan Martin with a great a great smile, attentive and professional.

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DealerRater Jun 15, 2021

I was there to purchase a truck today. The staff was very helpful. Miguel Nina was my Salesman, he was professional and made me feel comfortable.

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DealerRater May 23, 2021

Missy is so friendly and informative. We have bought two cars from her and we will continue to ask for her when we buy another.

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DealerRater May 19, 2021

Mr. Eric Coleman went above and beyond to find the perfect vehicle for me! I was stationed in Guam with the Air Force and had a short stop in Houston to visit family before heading to my next assignment in Washington D.C. Mr. Coleman worked with me via email from over 7,439 miles away and a time difference of nearly 18 hours while I was stationed in Guam to find the exact model and vehicle package I was looking for on my new RAV4. His excellent communication surpassed any other online dealers in the Houston area, many of which did not ...

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DealerRater May 16, 2021

Jan is my service advisor and is super. I have been going Fred Haas for a long time and have bought several cars there. Jan is professional and really great at her job. Thanks for the great service

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DealerRater Apr 9, 2021

Bradley was a great person to deal with. He worked with us to get a great deal! I love my new car! šŸ˜Š Thank you again!

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DealerRater Mar 28, 2021

Missy Gough provided Great service and was very knowledgeable. Highly recommend buying a vehicle from Missy. Dave was very helpful. Kirk did a great job!

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DealerRater Mar 16, 2021

Iā€™ve been using Matt McCurdy as my service advisor since 2015. He has been super helpful & I would recommend him. I have had other service advisors that have been just as awesome!

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DealerRater Mar 10, 2021

I want to say a very big thank you to Mr Alimi,got an excellent service and a great deal. He went far and beyond!

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DealerRater Mar 7, 2021

Got our 4runner for less than the other dealerships in town. Pther dealerships were much higher in price. Price is biggest factor and Fred haas Country was lower than everyone else.

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DealerRater Feb 28, 2021

Missy was wonderful!! Her professionalism was spot on. Enjoyed my experience at Fred Haas Toyota. We definitely send family and friends to work with her.

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DealerRater Feb 23, 2021

Shawn Kelly and the team at Fred Haas Toyota Country as expected were great! Shawn was very friendly and definitely is there for the customer! The customerā€™s needs and interest are his top priority. He was awesome at explaining every detail about the vehicle and was very helpful. One other thing I appreciated about Shawn was he didnā€™t push me and try to talk me into something that I didnā€™t want. I would definitely recommend Shawn and this dealership to anyone who is looking for a new or used car.

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DealerRater Feb 17, 2021

I enjoyed my Barcelona Red Tundra SR5 (SX) double cab buying experience. My salesperson was AJ Rueda. He was very helpful, listened well, and found the almost-perfect match on what I was looking for. I had done research on used Tundras and knew the price range for used versions of the truck we wanted (I used eBay and Carvana, and watched for about a month). After the test drive AJ led me to his office and asked what it would take to sell me the red Tundra I had just driven. I told him I wasn't prepared to answer ...

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DealerRater Feb 13, 2021

Missy did an excellent job. Ready, fast, and she listened to my needs. Fastest car buying experience I ever had. Excellent, knowledgeable, and down to earth.

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DealerRater Jan 23, 2021

I have been getting my tundra serviced at this location for years. Michael Hodge has been my service adviser for the entire time and has done an excellent job. Even though I moved further away, I still make the drive for the peace of mind I can trust his advice. Highly recommend this business.

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DealerRater Jan 17, 2021

My husband and I had the best vehicle buying experience ever today with Mr. Nance! He was personable, attentive and knowledgeable from start to finish!!

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DealerRater Jan 17, 2021

This was my first visit and I was treated very well. Unfortunately it is alittle more distance from me it definitely is worth the drive. I will write another with my next return to see if itā€™s really as good as it seems. Possible new customer

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DealerRater Jan 2, 2021

AJ was Very helpful in finding what was going to work with my lifestyle and my budget. AJ was patient and allocated on my behalf.

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DealerRater Dec 31, 2020

Marq does an outstanding service always on my Toyota's ! Very thorough and accommodating and I appreciate the confidence he brings me in Driving safety ! Thank you for your whole team of service and sales staff! Deborah Goolsbys

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DealerRater Dec 30, 2020

Missy Gouch is a very good customer-service oriented salesperson. She has been a very through representative of Fred Haas Toyota Country. Iā€™ve felt with many salespersons over the years and she is one of the best!

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DealerRater Dec 12, 2020

I love bringing in my car for services because Ms. Jan's going to make sure I am well taken care of! She one of my favorites!

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DealerRater Nov 3, 2020

I HAVE BEEN TAKING MY 2005 4 RUNNER TO THIS DEALERSHIP FOR 15 YEARS. MY SERVICE ADVISER HAS ALWAYS BEEN JAN MARTIN. I CONSIDER HER TO BE THE BEST. SHE IS OUTSTANDING AND ALWAYS IS KNOWLEDGEABLE IN HER FIELD.

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DealerRater Oct 22, 2020

My service advisor Marq Cobb and technician Daryl Moody provided me with EXCELLENT SERVICE as always! They even washed my 4runner for me. The Cashiers were professional and wonderful to work with. Thank you All! šŸ˜ŠšŸ˜ŠšŸ˜Š

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DealerRater Oct 22, 2020

Bradley and chris were very helpful in helping us get our new car. They were very accommodating to our needs. I very highly recommend them.

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DealerRater Oct 18, 2020

Christopher Rodriguez and Bradley Hubbard were outstanding in the whole process today October 17, 2020 as we purchased a 2020 Toyota Corolla. They both answered all of our questions and were very patient with us in the process. They made us feel comfortable in the process.of purchasing a vehicle. Thanks a lot to both of them.

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DealerRater Oct 17, 2020

Great experience. George z let the car sell itself and was a good experience. Financing was quick and didn't try to upsell me on extras

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DealerRater Oct 13, 2020

I appreciate the time and effort that Shawn Kelly gave me today. Even though I was not able to get into another Toyotaā€™s at this time, he exhausted every effort to try. He was very kind, honest and helpful. I hope that he is still available when I am ready to finalize a deal with a new truck.

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DealerRater Oct 12, 2020

Chris Rodriguez was so kind and witty and I have a already referred 3 friends to him! Great personality and not pushy like most sale people was able to answer all my questions

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DealerRater Oct 11, 2020

Chris was a fabulous sales guy. I canā€™t wait to work with him more on buying a new car. He was super kind and listened to what I am looking for in a new car.

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DealerRater Sep 24, 2020

This was a good and fast transaction. Missy did an excellent job of walking through all features of the vehicle. Closing process was quick and efficient.

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DealerRater Sep 18, 2020

Missy was wonderful and kind to work with! Very accommodating, patient, and friendly. Farzan was very helpful and patient in the finance area. Really good experience šŸ™‚

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DealerRater Sep 11, 2020

Missy Gough did a wonderful job! She was kind, patient and honest. We would recommend her to family and friends! She is an asset to your company.

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DealerRater Aug 31, 2020

Bradley, Isaiah and Steve were the best. A great team to work with and always professional. All of my purchases will be done thru this team.

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DealerRater Aug 29, 2020

Anam Akhter made my buying experience great, she wasnā€™t pushy at all and actually knew what she was talking about. Anam made the process quick and easy and I would definitely buy another vehicle from her.

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DealerRater Aug 27, 2020

Dave was extremely responsive and resourceful in helping me order a new car. He has been a pleasure to get to know and made the car buying experience fun. Eric also has helped with the process and they have good teamwork that have brought a lot of value to me. I am very grateful for their caring approach to me as a customer. Would highly recommend them to anyone.

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DealerRater Aug 25, 2020

I work for Enterprise Rent a Car and had over 25 Toyota Sienna vans with a recall to be completed. We needed this done quickly to be able to get our customers back into their vans and back on the road vanpooling again. Not only was this dealer very quick in their turn around time, but also very courteous, responsive and had great communication with me at all times. Highly recommend this dealer and their outstanding service department!

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DealerRater Aug 21, 2020

I have been using Fred Haas Toyota Country to purchase multiple cars. Great customer service! Georgi Zdravkov was very knowledgeable and helpful. If you want to make a great deal he is your guy.

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DealerRater Jun 2, 2020

Friendly people, brad Hubbard, Isaih p and Dave. Great car sales thanks for doing everything yā€™all said yā€™all would. Great place to buy a car

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DealerRater May 28, 2020

Always excellent!!! I try to do all my work done at the dealership especially when Iā€™m around. I always have my vehicle taking care off in anything thatā€™s needed.

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DealerRater May 25, 2020

Isaiah and Bradley were both excellent at their job. We really appreciate Isaiah really going through everything and explaining how the car works. Bradley was awesome with setting the price

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DealerRater May 23, 2020

They were amazing took the time to go over the RAV4 with me. They did there best to get us in and out of the dealership as quick as they could. Thanks.

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