People make the difference
The biggest difference you will discover at Fred Haas Toyota Country is a friendly staff of dedicated, well-trained, and experienced employees who understand and deliver the Fred Haas commitment to customers. Reflecting the diversity of today’s Houston, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages.
The result has been continuous recognition from the automotive industry and from Toyota in every aspect of the business. Most recently in 2005, Fred Haas Toyota Country has been distinguished by several different industry awards:
- President’s Award – Toyota’s most prestigious award to those dealers demonstrating excellence throughout every aspect of the customer’s ownership experience. Fred Haas Toyota Country has received this award every year since their opening. This year only two Houston Metro-area dealers received this award, Fred Haas Toyota Country and Fred Haas Toyota World.
- Toyota Signature certification – Fred Haas Toyota Country was among the first Toyota dealers to receive the Signature certification signifying implementation of superior processes throughout the store and a commitment to continuous improvement. Signature certification has been achieved for the third straight year.
- eBusiness Elite - Each year, Toyota recognizes its finest dealerships with the prestigious eBusiness Elite Award. It’s the highest honor a dealership can receive, and is only awarded to those dealerships that have demonstrated high standards for eBusiness tools, processes, and customer satisfaction. In order to qualify dealerships must excel in promptly responding to consumer emails, providing upfront pricing, answering all questions thoroughly and honestly, and maintaining high customer satisfaction.
Serving the community by giving back through various charitable endeavors, Fred Haas continues to work with the University of Houston, the Juvenile Diabetes Foundation, and the Fred Haas Scholarship Fund, a program designed to help deserving area high school students attend college. This past year Fred Haas was a major contributor to Toyota’s Hurricane Relief Fund.
All of these attributes and honors together, mean just one thing… a superior customer experience when buying, maintaining or repairing your vehicle. We believe you will appreciate and value the quality of service that Fred Haas and his employees have worked so hard to provide.
When you buy from Fred Haas Toyota Country, we’ll make it the best car buying experience you’ve ever had. We guarantee it!